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Critical Error in home only on desktop version and when an user is logged in

Viewing 5 posts - 1 through 5 (of 5 total)
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  • June 25, 2021 at 12:09 pm #302485

    Artstudio
    Participant

    Hello,
    we are using woodmart and wpml to implement an woocommerce ecommerce. Suddenly the system started showing this message on the home page.

    A critical error has occurred on this site.

    This only happens when a user is logged in.
    Could you please help us to understand what may have happened?

    Thanks so much

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    June 25, 2021 at 12:10 pm #302489

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and switch to the parent theme so we can check it?

    Thank you in advance

    June 25, 2021 at 12:20 pm #302496

    Artstudio
    Participant

    ok now there should be only the basic ones

    June 25, 2021 at 3:58 pm #302553

    Artstudio
    Participant

    it was Mollie plug-in …. I hope it will be useful

    June 26, 2021 at 8:10 am #302632

    Elise Noromit
    Member

    Hello,

    Thank you for the information.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)