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I am not able to update woodmart theme on my website

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  • June 25, 2021 at 12:22 pm #302499

    Bullrock
    Participant

    Hello Team,
    I am not able to update woodmart theme on my website which is https://www.bullrockfitness.com/
    It’s showing an error like “An error occurred while updating Woodmart: Download failed. cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received“

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    June 26, 2021 at 8:23 am #302639

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If you need help then Provide admin panel and FTP details of the website.

    Regards.
    Xtemos Studios

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Viewing 2 posts - 1 through 2 (of 2 total)