Home › Forums › WoodMart support forum › WoodMart Theme – Product Category "load more products" does not work

WoodMart Theme – Product Category "load more products" does not work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 28, 2021 at 12:42 pm #303100

    bgerbert
    Participant

    Hello, since the last update the “load more products” button on the category sites does not work anymore. Also the infinite scrolling does not work. Only the pagination works.
    Could you help.
    Thanks a lot
    Best regards Barbara

    June 28, 2021 at 12:50 pm #303109

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please make sure that you have updated the Woodmart Core Plugin to the latest version then check back.

    If the problem still occurs then deactivate all the third-party plugins and provide with the admin panel login details of the website.

    Best Regards.

    June 28, 2021 at 12:57 pm #303113

    bgerbert
    Participant

    Hello, thanks for the quick answer. I updated the Woodmart Core Plugin, but the “load more” option does not work.
    Best regards Barbara

    June 28, 2021 at 1:02 pm #303116

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third-party plugins, activate the parent theme, clear the cache and then check.

    If the problem continues then leave all the third-party plugins deactivated and provide with the admin panel login details of the website we then will troubleshoot with theme plugins.

    Best Regards.

    June 29, 2021 at 8:33 am #303268

    bgerbert
    Participant

    Hello,
    thank for your advise – helps a lot. I figured out that a plugin called “Self-Hosted Google Fonts” causes the issue. Do you have any workaround to run woodmart with this plugin? Or do you have a tip what to write to the plugin devoloper what causes the issue?
    Thanks a lot for your help
    Best regards Barbara

    June 29, 2021 at 10:56 am #303295

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are Glad that Your issue has been Resolved by deactivating third party plugins.

    Sorry but we could not help you with this as the issue is not with our theme and is from a third party plugin.

    You can try asking the plugin support for help.

    Best Regards

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)