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Hotspot Links Broken after Update

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 28, 2021 at 2:53 pm #303153

    thorndikedev
    Participant

    Hello,

    When you hover over the hotspot, the link on the product photo and title no longer work after upgrading to the latest version.

    Thanks,

    Ben

    June 28, 2021 at 10:10 pm #303208

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    June 30, 2021 at 2:11 pm #303668

    thorndikedev
    Participant

    Ok great. Thank you.

    July 1, 2021 at 9:52 am #303888

    Elise Noromit
    Member

    Hello,

    As soon as I deactivated the plugins not related to the theme: https://gyazo.com/56ad79b97b058ce20c235e53145b48bd

    and switched to the parent theme it works properly: https://gyazo.com/43682d82b37a284305191fb294e04ccc

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, and activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    July 1, 2021 at 12:40 pm #303949

    thorndikedev
    Participant

    Thank you. I have found this issue is a conflict with the plugin products-by-attributes-variations. It would be great if woodmart could add this functionality natively, so you can display variations as products on the product page and tag them for hotspots.

    https://woocommerce.com/products/products-by-attributes-variations-for-woocommerce/

    July 1, 2021 at 9:29 pm #304039

    Elise Noromit
    Member

    Hello,

    We shall consider that but do not promise to implement as it may require very complicated Woocommerce customization.

    If you have any questions or need further help, please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)