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Ajax Products Tab

Viewing 15 posts - 1 through 15 (of 15 total)
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  • June 29, 2021 at 11:52 am #303317

    Andrei
    Participant

    Hi.
    What categories should show here: http://prntscr.com/17gf2z9 , because no matter what i type it doesn’t find anything.

    Thanks!

    June 29, 2021 at 12:17 pm #303323

    Andrei
    Participant

    It seems i have the same issue with products grid or carousel. It doesn’t show any categories.

    June 29, 2021 at 12:45 pm #303343

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please make sure that you are using the latest version of the Theme and Woodmart core plugin. Then check back.

    If the issue still occurs then provide the admin panel login details of the website.

    Regards.
    Xtemos Studios

    June 29, 2021 at 12:48 pm #303348

    Andrei
    Participant

    Hi!

    I have the latest theme and plugin. I added the wp-admin details. Please let me know how i can fix this. Thanks!

    June 29, 2021 at 1:11 pm #303358

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios

    June 29, 2021 at 1:17 pm #303361

    Andrei
    Participant

    Hi!

    I have done that and the same issue.

    June 29, 2021 at 2:32 pm #303382

    Andrei
    Participant

    Can you please advise when someone can have a look at this? I need my plugins and to continue work. Thanks!

    June 30, 2021 at 11:18 am #303607

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    It is a strange issue, can you please share the FTP login details of your site so I will check and solve the issue.

    Best Regards.

    July 1, 2021 at 6:47 am #303815

    Andrei
    Participant

    HI. I have shared FTP details. Please let me know as soon as possible because if this is not working i will need to change theme.

    July 1, 2021 at 8:43 am #303858

    Artem Temos
    Keymaster

    We can’t connect to your server with this FTP access https://monosnap.com/file/ahckWl5bSTaF2pkDsiLi7LPX1zQxXW

    July 1, 2021 at 9:17 am #303867

    Andrei
    Participant

    FTP works fine . Check your settings.

    Attachments:
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    July 1, 2021 at 10:06 am #303893

    Andrei
    Participant

    Can you please confirm that you have connected and working on the issues. It’s been 3 days since i can’t work on the site.

    July 1, 2021 at 12:34 pm #303945

    Artem Temos
    Keymaster

    It happens because your attributes have very long slugs (more than 28 characters). WooCommerce allows up to 28 symbols so you need to reduce them and resave https://take.ms/pJ4Jg

    July 1, 2021 at 12:36 pm #303946

    Andrei
    Participant

    That is not the reason. I added a test category named “test” and that doesn’t show either.

    July 1, 2021 at 12:38 pm #303947

    Artem Temos
    Keymaster

    You need to reduce slugs for all current attributes first.

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Viewing 15 posts - 1 through 15 (of 15 total)