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WP Rocket turns off the menu in the mobile version / WP Rocket отк. меню моб. ве

Viewing 10 posts - 1 through 10 (of 10 total)
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  • July 1, 2021 at 11:05 am #303904

    detroyt86
    Participant

    good day

    WP Rocket plugin with mobile caching settings enabled (https://prnt.sc/17tyhar) disables the menu and sidebar on smartphones (video of the malfunction here https://dropmefiles.com/pX0AW)

    But I can add certain CSS files to the exceptions of the WP Rocket plugin and they will not be compressed.

    The question to you – which CSS files Woodmart are responsible for the menu and sidebar on the mobile version? Tell me this and I will add them to WP Rocket exceptions

    Добрый день
    Плагин для кеширования WP Rocket при включенных настройках кеширования мобильной версии (https://prnt.sc/17tyhar) отключает меню на смартфонах (видео неисправности здесь https://dropmefiles.com/pX0AW)
    Но я могу добавить в исключения плагина WP Rocket определенные ЦСС файлы и они не будут сжиматься.
    Вопрос к вам – какие ЦСС файлы Вудмарт отвечают за работу меню и сайдбар на мобильной версии?

    July 1, 2021 at 11:18 am #303911

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a link to your website where we can see this issue? We don’t have such a problem on our demo with the WP Rocket plugin.

    Kind Regards

    July 1, 2021 at 12:16 pm #303935

    detroyt86
    Participant

    Yes of course
    https://aquaworks.com.ua/ I am also attaching login details to the admin panel
    Now I turned off caching for mobile devices turned off and this problem is not observed. But the speed of the site is seriously affected by this.

    Да, конечно
    https://aquaworks.com.ua/ Также прилагаю данные для входа в админ панель
    Сейчас кэширование для моб. устройств выключено и данная проблема не наблюдается.
    Но скорость сайта от этого серьезно страдает.

    July 1, 2021 at 12:18 pm #303936

    Artem Temos
    Keymaster

    We see some JS error in the console. Could you please temporarily disable all external plugins except cache so we can check?

    July 1, 2021 at 7:27 pm #304022

    detroyt86
    Participant

    If you are talking about these errors (https://prnt.sc/17vu67m) then I would like to get rid of them
    I disabled all plugins and left only these https://prnt.sc/17w5m8w
    But the mistakes still remained

    The problem with the menu is gone I think the reason was in the Akismet plugin

    Если вы говорите о этих ошибках ( https://prnt.sc/17vu67m ) то я хотел бы от них избавиться
    Я отключил все плагины и оставил только эти https://prnt.sc/17w5m8w
    Но ошибки все равно остались

    Проблема с меню пропала Я думаю причина была в плагине Akismet

    July 2, 2021 at 6:13 am #304078

    Artem Temos
    Keymaster

    We are talking about the second error on your screenshot. The first one refers to the image of the payment in the footer. You need to replace or remove it.

    July 2, 2021 at 9:52 am #304129

    detroyt86
    Participant

    On the first mistake – I cannot find in the administration panel Woodmart where you can manage payment methods. Please tell me where is this setting?

    On the second mistake – I turned off as many plug-ins as I could – there were 4 most necessary ones left. When diagnosing, I give you permission to turn them off and on for a short time. Take action. I am in touch

    По первой ошибке – я не могу найти в админпанели Вудмарт где можно управлять способами оплаты. Подскажите пожалуйста где находится этот пункт?

    По второй ошибке – я отключил максимум плагинов что мог – осталось 4 самых необходимых. При диагностике я разрешаю вам кратковременно отключать и запускать их. Действуйте. Я на связи

    July 2, 2021 at 11:08 am #304147

    Artem Temos
    Keymaster

    The first error is because of the broken image that can be fixed in Theme Settings -> Footer https://gyazo.com/ab328cada48334290dd9d1f3b22fd1c6

    And the second one is because you have added custom CSS code to the JS area https://gyazo.com/3715f635fb408f624fe5902d8d73e970

    July 2, 2021 at 7:20 pm #304208

    detroyt86
    Participant

    Thank you! You are the best support person!

    Спасибо! Вы лучший сотрудник поддержки!

    July 5, 2021 at 5:58 am #304470

    Artem Temos
    Keymaster

    You are welcome! 🙂 Always happy to help you!

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