Error in the filter operation

This topic has 14 replies, 2 voices, and was last updated 3 years, 5 months ago by Aizaz Imtiaz Awan.

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July 7, 2021 at 7:29 am #304975

Grandmaster
Participant

Hello.

After switching the product pages at the bottom 1 2 3 4 pagination. The filter stops working. And it starts working only after the page is refreshed.

You can also see an error there, styles disappear in the filter and just text remains.

Best Regards.

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July 7, 2021 at 12:18 pm #305037

Aizaz Imtiaz Awan
Keymaster

Hello,

I saw the screenshot you attached and visited your website.

Please make sure that you are using the latest version of the Theme and Recommended plugins. Then check back.

If the problem still occurs then deactivate all the third-party plugins and provide with the admin panel login details of the website.

Regards.
XTemos Studio.

July 7, 2021 at 2:16 pm #305088

Grandmaster
Participant

I have only the most necessary plugins installed. I tried to turn on and off additional plugins, the error remains, it’s not about them. I think this is a bug in the “Drop-down menu” of the Woocomerce plugin. Because if you choose to display attributes in a “regular list with checkboxes”, there is no such error. But this method does not suit me, I have a lot of attributes. Is there a way to fix this error somehow? You have to reload the page every time after selecting the pagination of pages. The version of the Woodmart theme installed on the site is the version: 6.0.4. What to do?

Regards.

July 7, 2021 at 2:22 pm #305091

Grandmaster
Participant

I also updated Woocommerce to the latest version, it didn’t help.

July 7, 2021 at 2:48 pm #305095

Grandmaster
Participant

If this is a Woocommerce error, then let me write there about it to their support. The regular plugin should work correctly, and the addons are paid.

Regards.

July 8, 2021 at 12:29 am #305159

Grandmaster
Participant

Access to the admin panel.

Regards.

July 8, 2021 at 7:29 am #305193

Aizaz Imtiaz Awan
Keymaster

Hello,

I have logged into your website and you still haven’t updated the Theme to the latest version.

Please update the theme and Woodmart core plugin to the latest version then check back.

If the problem still occurs then deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

July 8, 2021 at 12:28 pm #305280

Grandmaster
Participant

Hello.

I updated the theme to version 6.1.4, it didn’t help. The error remains.

Best Regards.

July 8, 2021 at 12:39 pm #305290

Grandmaster
Participant

Disabling plugins does not change anything. Additional plugins are disabled.

July 8, 2021 at 1:22 pm #305320

Aizaz Imtiaz Awan
Keymaster

Hello,

I have logged into your website and all the third-party plugins are still activated.

Please deactivate all the third-party plugins and tell me then we will troubleshoot with the theme plugins.

Regards.
Xtemos Studios.

July 8, 2021 at 1:30 pm #305325

Grandmaster
Participant

All third-party plugins are disabled. You can disable any plugins yourself. It doesn’t change anything.

July 8, 2021 at 1:33 pm #305326

Grandmaster
Participant

I have a backup copy do what you want.

July 9, 2021 at 7:44 am #305529

Aizaz Imtiaz Awan
Keymaster

Hello,

Actually this widget doesn’t work after AJAX.

You can try replacing it with our theme filter widget ‘Woodmart Woocommerce Layered Nav’.

It works in exactly the same way and doesn’t have this problem.

Best Regards

July 9, 2021 at 9:26 am #305568

Grandmaster
Participant

Thank you, it works!

I would like to offer you a few improvements to your template. 1. In the price filter, it would be nice to be able to enter the price range manually, as in the screenshot. 2. It would be nice to be able to connect your submenu in the” PAGE TITLE “compiled in ” HTML Blocks” using the “WPBakery Page Builder” plugin, see the screenshot.

Thank you so much! Best Regards.

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July 9, 2021 at 10:29 am #305587

Aizaz Imtiaz Awan
Keymaster

Hello,

You are Most Welcome.

For now and I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may cause theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Topic Closed
Best Regards
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