Home › Forums › WoodMart support forum › Dokan Store sidebar and Geo Maps not working

Dokan Store sidebar and Geo Maps not working

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • July 18, 2021 at 9:45 pm #307426

    [email protected]
    Participant

    The vendors store page is missing the Dokan Store sidebar and the GEOmaps are not being display.
    Please links:
    1. Store Side bar settings https://monosnap.com/file/v1EtHtwS9a94RYAR82ccvv4PUDFxXv
    2. GEOMap not showing https://monosnap.com/file/ed6mMCLRFvzROIgkX3g3ps4fBXES1Z
    3. Store page no sidebar of Map https://monosnap.com/file/hmPRuEUlQKh6xQ0hPHJ7lyqB5sJbXx
    4. Woodmart Theme General Layout https://monosnap.com/file/trYWMlVhOeWJqwAnG9DEQsca7z5evv

    My website performance was slow. GoDaddy recommends the following:
    5. Number of Requests:
    Your website currently has 160 requests. These requests are from various JS and CSS scripts.
    The number of the scripts can be reduced if those scripts were to be combined. To achieve that we use the Autoptimize plugin (https://wordpress.org/plugins/autoptimize).
    Autoptimize plugin can:
    Minify resources (HTML, CSS, and JavaScript), defer parsing of JavaScript, remove query strings from static resources and combine scripts (make fewer HTTP requests).
    We would install and configure Autoptimize plugin, but we wouldn’t combine all of the JS/CSS files as it could impact your website functionality.
    Please keep in mind, it’s not possible to apply optimizations to the resources loaded from external URLs. Some examples are: fonts.googleapis.com, downloads.mailchimp.com, http://www.youtube.com, http://www.gstatic.com, etc…

    I am launching the website on 08/05/2021 and would love for these features to be working.

    Thanks in advance

    Michael

    Attachments:
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    July 19, 2021 at 6:06 am #307454

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not? Please, send us screenshots of how it works with the default theme.

    To reduce the number of requests we use WP Rocket plugin on our demo. Note that these files are not from our theme only. They are from WordPress core and installed plugins also.

    Regards

    July 20, 2021 at 12:20 am #307660

    [email protected]
    Participant

    Per your request, I activated TwentyTwenty and WooCommerce Storefront themes plus I deactivated the Autoptimize plugin. The results where the same, the vendors store page is missing the Dokan Store sidebar and the GEOmaps are not being display.

    Thanks for your response.

    BTW I open a ticket with Wedevs (Dokan) also.

    July 20, 2021 at 6:01 am #307686

    Artem Temos
    Keymaster

    Hello,

    Yes, it means that the problem is with the plugin itself, not with the theme. Let me know if you need any further assistance.

    Kind Regards

    August 3, 2021 at 4:04 am #310234

    [email protected]
    Participant

    Good evening, I am stilling having problems with the Dokan Sidebar and the Geolocation. The sidebar and map are not being displayed.
    I am taking the site live on 08/05/2021. I really need this to work by that time. Please help.
    I have created credentials for you to log on to the site in the Private Contents. I have backups.
    The following snapshots will detail the problem I am having.

    https://monosnap.com/file/eBtvgbsPDMK1sd5YlpOqLz2F6rAVyP
    https://monosnap.com/file/HGVmcoZ4fkJ3wgyNgDFnz5OrhxuPzN

    I also received the following email from WordPress.

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a
    plugin or theme causes a fatal error on your site, and notifies you
    with this automated email.

    In this case, WordPress caught an error with your theme, Woodmart.

    First, visit your website (https://ebonymarkets.com/) and check for
    any visible issues. Next, visit the page where the error was caught
    (https://ebonymarkets.com/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=dokan-store-location&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YToxOntzOjU6InRpdGxlIjtzOjE0OiJTdG9yZSBMb2NhdGlvbiI7fQ%3D%3D&legacy-widget-preview%5Binstance%5D%5Bhash%5D=fab575d9ab93730968bb2fd36049b346)
    and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard
    normally, WordPress now has a special “recovery mode”. This lets you
    safely login to your dashboard and investigate further.

    https://ebonymarkets.com/wp-login.php?action=enter_recovery_mode&rm_token=wedshFggpjYghWhQs8ld4P&rm_key=GrQe3YtIQPfiaKDpdmFNxU

    To keep your site safe, this link will expire in 1 day. Don’t worry
    about that, though: a new link will be emailed to you if the error
    occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the
    following information:
    WordPress version 5.8
    Current theme: Woodmart (version 6.1.4)
    Current plugin: (version )
    PHP version 7.4.11

    Error Details
    =============
    An error of type E_ERROR was caused in line 1176 of the file
    /home/ibzpplzl7wgv/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php.
    Error message: Uncaught Error: Call to a member function
    get_cart_contents_count() on null in
    /home/ibzpplzl7wgv/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
    Stack trace:
    #0 /home/ibzpplzl7wgv/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265):
    woodmart_cart_count()
    #1 /home/ibzpplzl7wgv/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150):
    woodmart_sticky_toolbar_cart_template()
    #2 /home/ibzpplzl7wgv/public_html/wp-includes/class-wp-hook.php(303):
    woodmart_sticky_toolbar_template(”)
    #3 /home/ibzpplzl7wgv/public_html/wp-includes/class-wp-hook.php(327):
    WP_Hook->apply_filters(NULL, Array)
    #4 /home/ibzpplzl7wgv/public_html/wp-includes/plugin.php(470):
    WP_Hook->do_action(Array)
    #5 /home/ibzpplzl7wgv/public_html/wp-includes/general-template.php(3031):
    do_action(‘wp_footer’)
    #6 /home/ibzpplzl7wgv/public_html/wp-includes/blocks/legacy-widget.php(123):
    wp_footer()
    #7 /home/ibzpplzl7wgv/public_html/wp-includes/class-wp-hook.php(303): handle

    August 3, 2021 at 5:53 am #310241

    Artem Temos
    Keymaster

    Hello,

    As we understood from your previous reply, the problem happens with other themes as well, right? It means that this issue is related to the Dokan plugin itself and you need to contact plugin developers for help. Sorry, but fixing third-party plugins is out of our theme support scope.

    Kind REgards

    August 3, 2021 at 11:49 am #310345

    [email protected]
    Participant

    Please see the email below from WordPress built-in feature.
    Thanks

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a
    plugin or theme causes a fatal error on your site, and notifies you
    with this automated email.

    In this case, WordPress caught an error with your theme, Woodmart.

    First, visit your website (https://ebonymarkets.com/) and check for
    any visible issues. Next, visit the page where the error was caught
    (https://ebonymarkets.com/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=recent-posts&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YToyOntzOjU6InRpdGxlIjtzOjA6IiI7czo2OiJudW1iZXIiO2k6NTt9&legacy-widget-preview%5Binstance%5D%5Bhash%5D=a773a31d7053254d8690be43f5dbe80f&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Btitle%5D=&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bnumber%5D=5)
    and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard
    normally, WordPress now has a special “recovery mode”. This lets you
    safely login to your dashboard and investigate further.

    https://ebonymarkets.com/wp-login.php?action=enter_recovery_mode&rm_token=CqsZ7vk1965PKfJlLZZgrs&rm_key=M7RBawope7AU2YN5IbVDlm

    To keep your site safe, this link will expire in 1 day. Don’t worry
    about that, though: a new link will be emailed to you if the error
    occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the
    following information:
    WordPress version 5.8
    Current theme: Woodmart (version 6.1.4)
    Current plugin: (version )
    PHP version 7.4.11

    Error Details
    =============
    An error of type E_ERROR was caused in line 1176 of the file
    /home/ibzpplzl7wgv/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php.
    Error message: Uncaught Error: Call to a member function
    get_cart_contents_count() on null in
    /home/ibzpplzl7wgv/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
    Stack trace:
    #0 /home/ibzpplzl7wgv/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265):
    woodmart_cart_count()
    #1 /home/ibzpplzl7wgv/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150):
    woodmart_sticky_toolbar_cart_template()
    #2 /home/ibzpplzl7wgv/public_html/wp-includes/class-wp-hook.php(303):
    woodmart_sticky_toolbar_template(”)
    #3 /home/ibzpplzl7wgv/public_html/wp-includes/class-wp-hook.php(327):
    WP_Hook->apply_filters(NULL, Array)
    #4 /home/ibzpplzl7wgv/public_html/wp-includes/plugin.php(470):
    WP_Hook->do_action(Array)
    #5 /home/ibzpplzl7wgv/public_html/wp-includes/general-template.php(3031):
    do_action(‘wp_footer’)
    #6 /home/ibzpplzl7wgv/public_html/wp-includes/blocks/legacy-widget.php(123):
    wp_footer()
    #7 /home/ibzpplzl7wgv/public_html/wp-includes/class-wp-hook.php(303): handle

    August 3, 2021 at 12:18 pm #310361

    Artem Temos
    Keymaster

    This error is not related to your problem and will be fixed in our next theme update. You can fix it now by adding the following code to the functions.php file in the child theme 

    function woodmart_cart_count() {
		if ( ! is_object( WC() ) || ! property_exists( WC(), 'cart' ) ) {
			return;
		}
		$count = WC()->cart->get_cart_contents_count();
		?>
			<span class="wd-cart-number<?php echo woodmart_get_old_classes( ' woodmart-cart-number' ); ?>"><?php echo esc_html( $count ); ?> <span><?php echo esc_html( _n( 'item', 'items', $count, 'woodmart' ) ); ?></span></span>
		<?php
	}

    Kind Regards

    August 3, 2021 at 10:15 pm #310452

    [email protected]
    Participant

    Thank You.

    August 4, 2021 at 2:21 am #310482

    [email protected]
    Participant

    BTW I found the solution on your site https://xtemos.com/forums/topic/dokan-store-sidebar/

    Thanks

    Michael

    August 4, 2021 at 6:02 am #310500

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

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Viewing 11 posts - 1 through 11 (of 11 total)