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errors on product pages and shop pages

Viewing 17 posts - 1 through 17 (of 17 total)
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  • July 29, 2021 at 11:08 am #309481

    odensemediedesign
    Participant

    i just took over this website from someone else. and I can see there are lots of error codes under shop pages and product pages

    What caused it?
    i just updated everything.

    July 29, 2021 at 12:15 pm #309503

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I think the issue is coming because of the 3rd party plugins, please deactivate all the 3rd party plugins from the site and activate only theme-required plugins on the site, I am sure your issue will be solved.

    Also, please check how it works with the default WordPress theme just to check whether the issue is with our theme or not.

    If the problem continues then leave the plugins deactivated and tell me then we will troubleshoot with default plugins.

    Best Regards.

    July 29, 2021 at 12:24 pm #309507

    odensemediedesign
    Participant

    I have tried and disabled everything that is enjoyed. the problem has not been there before.

    and it says the error is in some of your files.
    wp- /content/themes/woodmart/inc/integrations/woocommerce/modules/variation-gallery-new.php on line 169 Warnin

    July 29, 2021 at 12:27 pm #309508

    Artem Temos
    Keymaster

    Please, send us your FTP access so we can check what is wrong there.

    July 29, 2021 at 1:03 pm #309520

    odensemediedesign
    Participant

    yes you get it here

    July 29, 2021 at 1:35 pm #309538

    Artem Temos
    Keymaster

    We have fixed these errors for you. The fix will be included in our next theme update as well.

    July 29, 2021 at 1:36 pm #309539

    odensemediedesign
    Participant

    Okay thank you very much.
    really good day

    July 29, 2021 at 2:17 pm #309543

    odensemediedesign
    Participant

    A question. do not know if it is from you. since I just took over the website.

    but can you tell me why on some products it does not show the variants as circles with image in as the other pages.

    here they are displayed incorrectly, in squares with text:
    https://stroempeeksperten.dk/produkt/tiago-men-knee-high-socks/

    here they appear right in circles
    https://stroempeeksperten.dk/produkt/microblock-men-knee-high-socks/

    July 30, 2021 at 6:39 am #309627

    Artem Temos
    Keymaster

    You need to increase the value for variations that can be shown on the product page via Theme Settings -> Single product -> Images https://gyazo.com/6155ffd92a45cbe6daf61e5bc4401a49

    Kind Regards

    July 30, 2021 at 7:16 am #309649

    odensemediedesign
    Participant

    alright thanks. 🙂
    I have raised the amount and now I can not access the page at all. how can it be? now comes just a blank page

    July 30, 2021 at 7:22 am #309652

    Artem Temos
    Keymaster

    Could you please temporarily disable all external plugins so we can check what is wrong?

    July 30, 2021 at 7:29 am #309656

    odensemediedesign
    Participant

    yes i can well. : D
    all plugins are off just not just them here.

    July 30, 2021 at 9:29 am #309688

    Artem Temos
    Keymaster

    We have deactivated the rest of the plugins and now it works correctly. Try to activate them one by one to see which one causes this problem.

    July 30, 2021 at 9:32 am #309690

    odensemediedesign
    Participant

    I do not see you have turned off more plugins than I had. it did not work after i did it. but now it works I can see.
    So you have not changed anything in codes or such?

    i’m trying to activate them one by one now

    July 30, 2021 at 11:14 am #309703

    Artem Temos
    Keymaster

    No, we haven’t made any changes to the code. There were a few plugins active so we just turned them off.

    July 30, 2021 at 2:03 pm #309765

    odensemediedesign
    Participant

    Okay. it works now, without and having figured out why.
    but yes must write if it happens again.

    July 30, 2021 at 2:52 pm #309777

    Artem Temos
    Keymaster

    Sure, let me know if you have any further questions.

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Viewing 17 posts - 1 through 17 (of 17 total)