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Menu symbol not showing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 30, 2021 at 2:39 pm #309769

    kalonji1
    Participant

    Hi there, the sub menu titles dont seem to have a little downward arrow like they should when on mobile, can you take a look and tell me how I can fix this please? thank you.

    July 30, 2021 at 8:12 pm #309801

    Elise Noromit
    Member

    Hello,

    Most likely you have incorrect HTTS / HTTP configuration in the Settings > General

    Please check this article: https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    If you have any questions please feel free to contact us.

    Best Regards

    July 31, 2021 at 9:54 am #309874

    kalonji1
    Participant

    Hi there, htts is setup correctly as per your article.
    Can you take a look please? I’ve put admin access in the private part.

    July 31, 2021 at 12:50 pm #309890

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    July 31, 2021 at 1:17 pm #309899

    kalonji1
    Participant

    Thanks, its weird but the menu icons are now showing! Not sure how/why but its fixed itself. Thanks

    August 1, 2021 at 7:58 pm #309967

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)