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Filters in sidebar don't reset

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #310360

    dhliolis
    Participant

    Continue from this https://xtemos.com/forums/topic/filters-dont-close-after-selecting-the-x-icon/#new-post
    i transferred the site to new domain but i have the same problem.
    I disable all the plugins except woodmart and woocommerce and i have the same issue.

    Can you take a look plz?
    Thank you

    #310377

    Hello,

    I have visited your website and the clear filters are working from the sidebar.

    Screenshot for Clarification: https://gyazo.com/f7a8088f97f85bd333a0c6cc18159be2

    Please clear cache and check back.

    Best Regards

    #310512

    dhliolis
    Participant

    But if you go to the link below you cant clear the filters

    #310571

    Hello,

    Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios

    #310790

    dhliolis
    Participant

    I deactivate the plugins but the problem still exists.

    #310823

    Hello,

    I have logged into your website and all the third-party plugins are still activated.

    Please deactivate all the third-party plugins and let me know. Then we will troubleshoot with the theme plugins.

    Best Regards

    #310935

    dhliolis
    Participant

    Because its live eshop and not demo i cant leave them for a long time.
    Log in and deactivate whatever you want except visual composer woodmart files and woocommerce files.
    Plz help because i dont know what is going on.I think the problem is only the filters at the mobile category and cases category.

    #310943

    dhliolis
    Participant

    I found the problem
    The problem was the filter
    If i have
    /?filter_μνήμη=2 which is not latin characters the filter don’t clear
    and if filter has
    /?filter_mnimi=2 with latin characters the filter clear

    #310945

    Hello,

    We are Glad that you found the cause of the problem yourself.

    You can only use Latin characters in filters; it doesn’t work with non-latin characters.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)

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