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Fatal Error PLugin

Viewing 15 posts - 1 through 15 (of 15 total)
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  • August 4, 2021 at 3:59 pm #310652

    mht24
    Participant
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    August 4, 2021 at 11:55 pm #310719

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins and leve these ones only:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Do you see this error? If you do not, activate the plugins one by one to detect which one conflicts.

    Best Regards

    August 5, 2021 at 3:08 am #310728

    mht24
    Participant

    (1) The plugin error working well. Thank you for assist.

    (2) My PROMO BANNER does not show the button even though I have written the button name. Please refer to attach.

    (3) I cant play video or youtube link on my single product page. Refer attached.

    P/s: If you need to log in to my WordPress, please use the previous link given.

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    August 5, 2021 at 2:20 pm #310865

    Elise Noromit
    Member

    Hello,

    Please provide your FTP access to the private area.

    Best Regards

    August 5, 2021 at 3:48 pm #310877

    mht24
    Participant

    As your information, im using WP-STAGING > STAGING-1(WOODMART THEME PROBLEM HERE). Previously i use other theme it working normal on STAGING-1, but when use WOODMART, there is lot problem such as slider lost in the homepage, footer also. Shop page and product archive dont have image of product. Sometimes when click product page it goes 404 page. PROMO Banner sometimes working and sometimes not. You may view the site and shop page first of (STAGING-1).

    August 5, 2021 at 3:50 pm #310878

    mht24
    Participant

    ALSO BUTTON (EDIT ELEMENTOR) ALSO GONE. AND PRODUCT PAGE WILL BE PAGE NOT FOUND.

    August 5, 2021 at 11:38 pm #310912

    Elise Noromit
    Member

    Hello,

    You have not provided the password. Please provide in to the private area.

    Best Regards

    August 6, 2021 at 1:37 am #310919

    mht24
    Participant

    Hi,

    Please refer in private content.

    August 9, 2021 at 6:05 am #311499

    Eric Watson
    Participant

    Hello,

    Sorry for the delay, please check the link to log in to the admin panel, it does not work now.

    Best Regards

    August 9, 2021 at 9:46 am #311573

    mht24
    Participant

    Hi,

    Can you take a screenshot which one is a admin panel? Either FTP ACCESS? WordPress access? Or Cpanel Login?

    August 9, 2021 at 9:50 am #311576

    Eric Watson
    Participant

    Hello,

    In the first post, you provided temporary access to WordPress admin and it doesn’t work right now.

    Best Regards

    August 9, 2021 at 10:05 am #311583

    mht24
    Participant

    Hi,

    Please refer to private content for the link for temporary access

    August 9, 2021 at 12:40 pm #311609

    Artem Temos
    Keymaster

    Hello,

    We have fixed this problem on your website. There was a recursive HTML block (pre footer) inside the same HTML block.

    Kind Regards

    August 9, 2021 at 3:56 pm #311655

    mht24
    Participant

    Hi Artem Temos,

    Thank you fixed the problem in theme of our website. I highly appreciate that!.

    Meanwhile, i couldn’t get what you said ” There was a recursive HTML block (pre footer) inside the same HTML block”. What the meaning of that? I sorry asked too many times.

    Meanwhile, there other new problem come out, below detail i found:-

    1. When click the some product in SHOP (attach 1), the product page error 404 (Attach 2) come out whereas i have complete the detail of product in woocommerce. Others product working very well. Only on SWEEPER categories have problem.

    2. Refer (Attach 3) i found something on the footer. How to remove that?

    3. How to remove that (attach 4) on all tab listed?

    4. Why couldn’t play the video on the image in product page, every product couldn’t play the video.

    P/s: Xtemos team really helpful! 10 STAR to all of your team! Loved the support!

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    August 10, 2021 at 6:07 am #311741

    Artem Temos
    Keymaster

    You had an HTML block that invokes himself. And by doing that, there was an infinite loop causing your website to break.

    As for other issues, please, create a new topic for this.

    Thank you in advance.

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