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On Sale and In Stock product filters do not work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 7, 2021 at 3:18 pm #311299

    Kas
    Participant

    Hi,
    My shop and category pages are set to display only categories and subcategories – no products. While other filters like attribute and price range work fine to filter products contained in the current archive, On Sale and In Stock filters do not filter anything. Does it suppose to be like this or is it a bug?
    Thanks

    August 7, 2021 at 6:35 pm #311322

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    August 7, 2021 at 6:45 pm #311325

    Kas
    Participant

    Hi, thanks for a quick response.
    Please see attached the details.

    August 8, 2021 at 11:49 pm #311472

    Elise Noromit
    Member

    Hello,

    Please check your credentials I cannot log in. Make sure that you have sales products and our of stock products.

    Best Regards

    August 9, 2021 at 7:24 am #311522

    Kas
    Participant

    Hello,
    Please try again.
    There are Sales and out of stock products in store.
    Let me know if you have any problems.
    Thanks

    August 9, 2021 at 11:19 pm #311710

    Elise Noromit
    Member

    Hello,

    Now I see. The Our of stock and Sales filter work in product mode only. So as soon as you go to any category where products are displayed, the filters would work.

    They do not catch categories.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)