Home Forums WoodMart support forum Humburger Menu Doesn't Work Properly

Humburger Menu Doesn't Work Properly

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #311870

    Ellenon
    Participant

    I’m facing an issues in my mobile menu. I tried many things but it doesn’t seem to work. Can you provide me some help?

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    #311919

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #312104

    Ellenon
    Participant

    Well i tried all these and the problem remains.

    #312133

    Hello,

    Please make the full backup of the site and update the theme till the 6.1.4 and update all the related plugins.

    Best Regards

    #312313

    Ellenon
    Participant

    Hello,

    The problem remains. What should i do?

    Thank you

    #312325

    Hello,

    As soon as you deactivate TranslatePress – Multilingual Humburger menu appears and works properly.

    Please test without this plugin. We have not tested this plugin with our theme we do not guarantee the compatibility of the plugin. We recommend using WPML it is 100% compatible with our theme.

    If you have any questions please feel free to contact us.

    Best Regards

    #312428

    Ellenon
    Participant

    Hello again,

    Well the problem still remains. I deactivated the plugin and deleted all the menu items from it but the humburger still doesn’t work

    Thank you

    #312502

    Hello,

    You have added the Main menu in the mobile view of the Header, in this view, only Mobile menu can be used: https://take.ms/XTDCJ

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)