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Google Chrome is managing the payments issue

Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 2, 2018 at 10:42 am #31220

    Oriol Duarri
    Participant

    Hi,

    we’ve just finished a shop with woodmart theme and we’ve got a serious problem,

    If we go to the cart page and we click on the “checkout” button for go to the payment page, chrome opens a popup for make the payment through him (see attached screenshot) https://image.prntscr.com/image/JLzBCVJ-TuOC-ELN3_RXFA.png

    Cart page does not redirects to checkout page

    https://image.prntscr.com/image/PkchC2EmSRu1i91tnogM_Q.png

    January 2, 2018 at 10:48 am #31221

    Oriol Duarri
    Participant

    On Woocommerce settings we’re using checkout page on the cart page config por solve the problem and able the users to make the payment. https://prnt.sc/hv29o7

    But we want to fix the button function and use the cart before the checkout

    January 2, 2018 at 12:42 pm #31230

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works default WordPress theme to understand is it our theme issue or not? If so, could you activate the cart page so we can see the problem?

    Regards

    January 2, 2018 at 12:47 pm #31234

    Oriol Duarri
    Participant

    Hi,

    We’ve tested tweenty twelve and works correctly, we activated the cart page,

    January 2, 2018 at 12:49 pm #31236

    Artem Temos
    Keymaster

    May we try to switch to default theme for a few minutes?

    January 2, 2018 at 1:50 pm #31248

    Oriol Duarri
    Participant

    You have default theme active, try this page https://nautilusdivecenter.cat/carrito/

    Thanks

    January 2, 2018 at 2:09 pm #31252

    Artem Temos
    Keymaster

    But it works the same way with this theme too https://gyazo.com/6b5b1c7742f3d77b913280bfd5034f6b

    January 2, 2018 at 2:37 pm #31259

    Oriol Duarri
    Participant

    True,

    How we can disable this? Any idea? 🙁

    January 2, 2018 at 2:42 pm #31261

    Oriol Duarri
    Participant

    Ok, sorry for the inconvenience, we fixed the problem.

    The issue was an option of Stripe gateway which was enabling the payment through API connection

    Now it works correctly,

    Really thanks and sorry

    January 2, 2018 at 4:03 pm #31282

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution.

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Viewing 10 posts - 1 through 10 (of 10 total)