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Theme fire some javascript error which will prevent other scripts

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • August 17, 2021 at 9:40 am #312922

    HARSLE
    Participant

    When I choose the category on the elementor editor, it can not work. My plugin author asked me to contact the theme provider to fix this error. please help me to look into it

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    August 17, 2021 at 12:06 pm #312957

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    August 17, 2021 at 12:24 pm #312962

    HARSLE
    Participant

    when I changed the theme, the problem is solved, so it should be your theme issue

    August 17, 2021 at 12:34 pm #312963

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 17, 2021 at 12:42 pm #312967

    HARSLE
    Participant

    please check

    August 17, 2021 at 12:51 pm #312971

    Artem Temos
    Keymaster

    Please, disable all external plugins that are not related to our theme first.

    August 17, 2021 at 1:21 pm #312981

    HARSLE
    Participant

    you have the access to the site now, you can disable and try by yourself directly

    August 17, 2021 at 2:01 pm #312992

    Artem Temos
    Keymaster

    We have disabled external plugins and now the error is gone. Could you please check from your side?

    August 17, 2021 at 2:09 pm #312994

    HARSLE
    Participant

    I checked, but I still can not choose the category from elementor builder

    August 17, 2021 at 2:11 pm #312996

    HARSLE
    Participant

    Please check from the attached picture

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    August 17, 2021 at 2:40 pm #313003

    Artem Temos
    Keymaster

    Yes, we see the problem. But we can’t understand why CSS styles are not applied there. As we can see, the CSS files from the plugin are loaded on the page as well as with the default WordPress theme. Could you please kindly ask the developer of the plugin to check from their side and point us in the right direction?

    Thank you in advance.

    August 17, 2021 at 2:46 pm #313006

    HARSLE
    Participant

    they showed me this before, can you find something useful here

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    August 17, 2021 at 2:47 pm #313008

    Artem Temos
    Keymaster

    This error is not related to the problem and doesn’t exist now when all plugins are turned off.

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Viewing 13 posts - 1 through 13 (of 13 total)