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Order complete empty

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  • August 17, 2021 at 11:15 am #312942

    devrecog
    Participant

    After placing the order , the order received page is showing empty.But after changing the theme to storefront i am getting the information in order received page.

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    August 17, 2021 at 11:44 am #312949

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and provide with the admin panel login details of the website.

    Best Regards

    August 17, 2021 at 12:10 pm #312960

    devrecog
    Participant

    I didnt use any third party plugins except the one provided by the theme

    August 17, 2021 at 12:35 pm #312965

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Screenshot for Clarification: https://gyazo.com/10276102573e0cafe72348736c6049b9

    Regards
    XTemos Studios

    August 17, 2021 at 12:45 pm #312969

    devrecog
    Participant

    Thank you so much. what was the problem may i know?

    August 17, 2021 at 12:53 pm #312972

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You have enabled the option to use the Custom Thank You page from Theme Settings >> Shop >> Thank You page.

    I have disabled the option and the issue has been fixed.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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