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Error when using Microsoft Edge and Safari

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    Posts
  • August 17, 2021 at 1:50 pm #312986

    henrik-bedre-inneklima
    Participant

    Hi,

    I find that the icons and graphics under the tab “SPØRSMÅL?” at our website disappears when I use Microsoft Edge or Safari as my browser. In Google Chrome it works fine. What causes this problem?

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    August 18, 2021 at 9:44 am #313127

    Elise Noromit
    Member

    Hello,

    We are checking the URL you have provided and we do not see the icons in all the browsers https://gyazo.com/edba1d448e9376fafb2d774078d6eb60 as there is no file theme_settings_default

    Please provide the site admin access to the private area.

    Most likely you see the icons due to cache in the Chrom.

    Best Regards

    August 18, 2021 at 10:36 am #313132

    henrik-bedre-inneklima
    Participant

    Thank you. Site admin access in private content. I used the Font Awesome icon settings in “Woodmart” –> “Header builder” –> “Configure Button settings”.

    August 19, 2021 at 8:27 am #313278

    Elise Noromit
    Member

    Hello,

    The problem is caused by the cache plugin. You need either disable it while editing or clear the cache after each change.

    If you have any questions please feel free to contact us.

    Best Regards

    August 19, 2021 at 1:12 pm #313395

    henrik-bedre-inneklima
    Participant

    Great, that solved the problem. Thank you very much!

    August 19, 2021 at 6:14 pm #313455

    Elise Noromit
    Member

    We are always happy to help you, write to us when you have any difficulties or issues with our theme.

    We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

    Thank you in advance

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