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Cannot add products to shopping cart

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 19, 2021 at 3:52 pm #313437

    Jalerma
    Participant

    I have two problems:
    1. The cart icon is missing on the single product display.
    2. From Quick view option for variable products. I am not able to add products to shopping cart.
    Any solution to these issues.
    Thank you

    August 19, 2021 at 5:57 pm #313448

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access inserting into the private content area; confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes.

    Best Regards

    August 19, 2021 at 6:24 pm #313461

    Jalerma
    Participant

    Hello Elise,

    Thank you for your quick reply.
    I did everything you asked me for. The problem persist.
    I also re-isntall the theme and woocommerce.

    Best regards,
    Jalerma

    August 19, 2021 at 6:28 pm #313462

    Jalerma
    Participant

    I noticed another issue:
    If I add more than 2 Products (grids or carousel) widgets to homepage. The page will display just the main menu.
    Thanks once again.

    August 19, 2021 at 6:34 pm #313465

    Jalerma
    Participant

    You also can see that on the homepage, the cart icon is missing on the carousel products.

    August 20, 2021 at 7:09 pm #313668

    Jalerma
    Participant

    Hello Elise,
    There is a way to solve this issue?
    I am trying everything possible from my end with not result.
    I uninstall all plugins, reinstall woodmart theme, resinstall wordpress and woocommerce.
    I checked my server status and it is perfect.

    What else can I do?
    Kindly,

    Jalerma

    August 21, 2021 at 12:05 am #313716

    Elise Noromit
    Member

    Hello,

    There should not be any icon on the Add to cart button on the product page, please check our demo.

    As for adding product to the cart from the quick view, it works if you deactivate XT WooCommerce Variation Swatches Pro this plugin is not compatible with WoodMart functionality: https://xtemos.com/docs/woodmart/variable-products-swatches/

    If you have any questions please feel free to contact us.

    Best Regards

    August 21, 2021 at 12:19 am #313719

    Jalerma
    Participant

    Hello,
    I’ve just deactivated the Variation Swatches Pro plugin and I cannot add products from quick view.
    I also tried other swatches plugin and I am still having the same issues.

    Please check now You will see.

    Thanks

    August 21, 2021 at 12:29 am #313721

    Jalerma
    Participant

    Hi there,

    The plugin is not the problem. I also removed the plugin but still I cannot add products from quick view anyhow.

    August 21, 2021 at 12:20 pm #313794

    Elise Noromit
    Member

    Hello,

    Please update the credentials, when I try to add wp-admin, I get 404 error.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)