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NO PUEDO MODIFICAR EL HEADER BUILDER

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  • August 23, 2021 at 8:58 am #314028

    Matersa
    Participant

    El problema reside que cuando realizo un cambio o elimino alguna categoría de header builder mi página no se carga, por tanto no puedo modificar, ni variar nada.

    Hace como que carga, pero no llega nunca a modificarse. Necesito una guía para saber el problema o que me digáis qué puede ser.

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    August 23, 2021 at 11:08 pm #314175

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

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