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Problem with displaying price with tax!

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 23, 2021 at 10:26 am #314056

    Rom2021
    Participant

    hello, the prices and the tax gets together on the chrome! Can’t be displayed normally. I’ve disactivated all other plugin to test, but it just doesn’t work!

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    August 23, 2021 at 10:26 am #314058

    Rom2021
    Participant

    Here is my site link

    August 23, 2021 at 11:13 pm #314177

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    August 24, 2021 at 7:40 am #314236

    Rom2021
    Participant

    Hello, here are the credentials.
    May you gently inform me 15 minutes before you access to the site please? So that I can inform my staff to stop their work to prevent potential conflicts.

    August 24, 2021 at 7:37 pm #314372

    Elise Noromit
    Member

    Hello,

    Please provide the page URL I cannot find the problem: no grid or single product has the problem. https://gyazo.com/53e7296f3d7836259a412c2bfe24c4fe and https://gyazo.com/807ce9eb8666e9e046ec2a87148f11fc

    Best Regards

    August 24, 2021 at 7:46 pm #314377

    Rom2021
    Participant

    Actually is a problem only with GOOGLE CHROME.

    August 25, 2021 at 9:55 am #314511

    Elise Noromit
    Member

    Hello,

    I have checked in Google chrome and made these screens. Please try to clear the browser and site cache and check again.

    If you have any questions please feel free to contact us.

    Best Regards

    August 30, 2021 at 12:52 pm #315428

    Rom2021
    Participant

    Hello, I’ve cleaned the cache. I thought that it was a problem only with my PC. But today a customer has also reported me the same issue with chrome.

    August 30, 2021 at 1:08 pm #315436

    Rom2021
    Participant

    Problem solved by desactivating your theme option: hide higher price for variable products

    August 30, 2021 at 10:53 pm #315527

    Elise Noromit
    Member

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

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