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Header don't be update
- This topic has 13 replies, 2 voices, and was last updated 3 years, 6 months ago by
Elise Noromit.
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AuthorPosts
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August 25, 2021 at 1:21 pm #314594
NadirAbdoParticipantI have a problem whit my header it dosn’t update all time please help me and thank you
Attachments:
You must be logged in to view attached files.August 25, 2021 at 1:26 pm #314596
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please check HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.
If it does not solve the issue, deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.
Best Regards
August 25, 2021 at 3:23 pm #314612
NadirAbdoParticipantThank you
my configuration is good but it dosn’t update
and i have another problem if i edit my web site it dosn’t change even if change my Web browserAttachments:
You must be logged in to view attached files.August 25, 2021 at 5:32 pm #314629
NadirAbdoParticipantsorry to day
but i have another probleme if i edit something in theme sittingsAttachments:
You must be logged in to view attached files.August 25, 2021 at 11:43 pm #314672
Elise NoromitMemberHello,
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.
Best Regards
August 25, 2021 at 11:52 pm #314678
NadirAbdoParticipantHi
How i provide your site admin accessand i have another problem whit the elementor
Sorry For Disturb
Attachments:
You must be logged in to view attached files.August 26, 2021 at 12:48 pm #314768
Elise NoromitMemberHello,
Please insert the credentials into the Private Content block below the message area, confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.
Best Regards
August 26, 2021 at 12:59 pm #314771
NadirAbdoParticipantokay
August 26, 2021 at 9:38 pm #314820
Elise NoromitMemberHello,
Please deactivate the cache plugins and try again if the problem persists, contact the host support and asked them to deactivate the security mode.
If you have any questions please feel free to contact us.
Best Regards
August 26, 2021 at 11:04 pm #314832
NadirAbdoParticipantHi
I want to ask you
I want to remove footer for the page products
How i can do that
Sorry For DisturbAttachments:
You must be logged in to view attached files.August 26, 2021 at 11:20 pm #314837
Elise NoromitMemberHello,
You can do that by means of the Theme Preset: https://xtemos.com/docs/woodmart/theme-settings-presets/
1. Create the rule;
2. Choose Post type > Products
3. Then go to the Theme Settings > Footer > uncheck “inherit”, disable and save.
If you have any questions please feel free to contact us.
Best Regards
August 26, 2021 at 11:20 pm #314838
Elise NoromitMemberP.S. Have you solved the issue with the header?
August 27, 2021 at 10:29 am #314892
NadirAbdoParticipantThank you its work
August 28, 2021 at 12:04 am #314996
Elise NoromitMemberWe are always happy to help you, write to us when you have any difficulties or issues with our theme.
We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service
Thank you in advance
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