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Display errors

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • August 27, 2021 at 4:12 pm #314967

    zyy
    Participant

    After the installation of woodmart ， the home page is displayed incorrectly.

    The link to my website

    August 27, 2021 at 7:19 pm #314974

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide the net WordPress installation access and advise the builder you prefer: WP builder or Elementor. I will help to install it. Insert the credentials into Private content.

    Best Regards

    August 28, 2021 at 2:04 am #315015

    zyy
    Participant

    I prefer elementor.

    August 28, 2021 at 9:04 pm #315128

    Elise Noromit
    Member

    Hello,

    Please provide the net WordPress installation. You have installed and activated Wp bakery and it is not possible to switch to the Elementor.

    Best Rears

    August 28, 2021 at 9:32 pm #315129

    zyy
    Participant

    Do I have to reinstall the WordPress?

    August 28, 2021 at 9:55 pm #315130

    zyy
    Participant

    Hi, the
    I just reinstalled my website

    August 29, 2021 at 8:12 pm #315238

    Elise Noromit
    Member

    Hello,

    The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    Best Regards

    August 30, 2021 at 2:01 am #315268

    zyy
    Participant

    I just changed the URL in Dashboard, but it didn’t work.

    August 30, 2021 at 8:29 am #315336

    Elise Noromit
    Member

    Hello,

    Please contact your host support and ask the theme to configure SSL correctly. You can read more here: https://xtemos.com/docs/woodmart/faq-guides/https-security-ssl-issue/ and https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Best Regards

    September 2, 2021 at 4:41 pm #316123

    zyy
    Participant

    Hi there
    Now it is display correctly, but there is a problem with the mean and the cart.
    They don’t function well on mobile, but they function well on desktop.
    Please help me solve this problem. Thanks!

    September 3, 2021 at 9:52 am #316249

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)