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regular update…

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  • #315151

    Edzjus
    Participant

    hi,
    we created nice website nartiss.digizoom.lv
    but… we have some Thema updates 1-2 times per week.. and update damage our page! it retun content what we had 2 weeks ago! how we can stop it?
    for example, all content what you see in first page is from your demo! but we already changed it to our content! last night we had the same!
    how we can stop these updates? where is hol , how these updates we get?
    thank you

    #315169

    Hello,

    The theme does not update on its own. You need to press the update button. Something else causes the issue.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)