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Broken JS

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #317177

    shweta
    Participant

    Hello,

    How can we solve these broken JS that are taking too much loading time One in Red?

    Please find the screenshot attached

    Best

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    #317189

    Artem Temos
    Keymaster

    Hello,

    Your screenshot shows that some JS files are simply missed on your server or were removed by someone. Try to reinstall our theme completely and make sure that all JS files marked with red are in place.

    Kind Regards

    #317193

    shweta
    Participant

    How to reinstall the theme without losing any data or having a downtime? Kindly suggest.

    Will theme update do the trick?

    #317202

    Artem Temos
    Keymaster

    Yes, you can try to update the theme. Or simply upload the new version via Appearance -> Themes -> Add new.

    #317368

    shweta
    Participant

    But if I add new, won’t I loose all my theme settings and everything else?

    #317370

    shweta
    Participant

    Hello,

    I have updated the themes and the plugin still not loading the JS files.

    Can you please check the issue?

    Best

    #317380

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

Viewing 7 posts - 1 through 7 (of 7 total)