Mobile dropdown my account menu

This topic has 7 replies, 2 voices, and was last updated 3 years, 3 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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September 8, 2021 at 4:24 pm #317297

chiarelliarreda
Participant

Dear staff, the dropdown menu have a responsive issue, please see attached. How can fix it?

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September 8, 2021 at 10:45 pm #317347

Elise Noromit
Member

Hello,

Most likely you have customized the widget or narrow the screen, on mobile view My account goes to the menu item in the mobile menu.

Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

Best Regards

September 9, 2021 at 8:12 am #317426

chiarelliarreda
Participant

Ok

September 10, 2021 at 11:22 am #317682

Elise Noromit
Member

Hello,

I am checking the site on different widths and I cannot catch the problem, please advise what device and what browser you use?

Best Regards

September 10, 2021 at 2:19 pm #317747

chiarelliarreda
Participant

Yes, I tried with iPhone Xs and Samsung Galaxy S9 with all browser (Safari, Firefox, Chrome, ecc.). The problem persist. Also from the PC if resize the window, I see that the issue go out when the header is for mobile version.

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September 12, 2021 at 8:55 pm #318027
Elise Noromit
Member
Hello,

Please add this code to the Theme Settings > Custom CSS > Mobile:
```
.wd-header-my-account .wd-dropdown {
	left: auto;
	right: 0;
}
```
Best Regards
September 13, 2021 at 8:24 am #318098

chiarelliarreda
Participant

Perfect! Works very well, thank you

September 13, 2021 at 8:02 pm #318297

Elise Noromit
Member

You are welcome! We are here to help.

Wish you a wonderful day
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