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Blank Header without content with use of wp rocket

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  • #317678

    florianibe
    Participant

    Hi team,

    we are in contact with wp rocket team too, but it think its for you much easier to find a solution because you know the theme better.

    In safari and sometimes in other browser the header on http://www.zehenspiel.de looks like here: https://www.zehenspiel.de/wp-content/uploads/2021/09/Bildschirmfoto-2021-09-10-um-13.05.03.jpg

    After cache clearing it works but if the cache is filling the issue appears again.
    Really strange. Its the only bug on woodmart theme we find an its on some other sites with different plugins too.

    Do you have an idea what to exclude in wp rocket settings or how to handle it?

    Thank you in advance,
    Florian

    #317685

    Hello,

    Please Go to Theme Settings >> Performance and disable the Mobile DOM Optimization.

    Screenshot for Clarification: https://gyazo.com/024144ce3f8e3dbcfc70c98ab78c4fa3

    Then check back.

    Or you need to enable the caching and enable “Separate cache files for mobile devices” by WP Rocket.

    Regards.
    Xtemos Studios.

    #318106

    florianibe
    Participant

    Thanks, it seems to be the solution.

    #318127

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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