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You messed up and you know it i want that post back up

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #318002

    sailingwave
    Participant

    How dare you after all t5he work i have put i ntro this i wantr ar4salotiuon toi this now kiunrly get my slider woirki#ng and i 3ant a FULL OPPOILIGY how dare you not even a sorry, i me up and cost you a week no? are you a man or what are you???????????

    #318003

    sailingwave
    Participant

    How dare you after all the work i have put i into this i want a resolution to this now kindly get my slider working and i ant a FULL OPPOILIGY how dare you not even a sorry,messed me up and cost me a week no? are you a man or what are you???????????

    #318004

    sailingwave
    Participant

    I told you the problem lays with wpbakery and you did not even look this is not my fault this problem lay s with your theme and you not listening to your customers! ,Its not working correctly i know it ane th3 fault lay’s with you i worked on the damnb slider for two weeks and i know its not me.???

    I have waisted two weeks on this and would like to see if i was right about wpbacfkery not working, pl4ase look?

    #318202

    Hello,

    WP bakery page builder as well as Slider Revolution are provided legally for free with WoodMart theme. They are 100% compatible and work properly. At the same time WoodMart support does not cover supporting these plugins, these plugins have their own support.

    You have required the refund. The refund is requested at this link: https://themeforest.net/refund_requests/new As soon as you request the refund, we will confirm on our side and your money would be back

    If you require my apologies, I do appogise we do provide support for WP bakery page builder and Slider Revolution.

    Best Regards

    #318303

    sailingwave
    Participant

    I am speaking to Elena and will at this point ask yo to simply do as i have asked and have been asking if you are refusing t5o do this te3ll me now?

    #318314

    Hello,

    I feel your emotions, I see your frustration, let me, nevertheless, clarify a few things:

    I have looked through all the threads you have created. You have not provided site admin access as I asked and thus you have not provided me with any chance to check the WP bakery page builder. It is not possible to detect the problem just by viewing the empty home page of your site.

    In order to delete or mess something I need admin access, I have never had it, it means that I could not mess or remove your posts back. I am handless without site credentials. Please try to understand that.

    If you have created any content and it disappeared, please contact your host support, perhaps they made automatic site backups and you can restore your site.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    And check how WP bakery page builder works, you could install a plugin and plugins conflict could occur.

    Please try to understand neither I nor anybody from our team has not touched your site. WoodMart theme perfectly works with WP bakery page builder and Slider Revolution. Our support relates only WoodMart theme.
    If do not want to work with WoodMart, respecting your time you would better request the refund:
    https://themeforest.net/refund_requests/new

    In case you want to go ahead and work with WoodMart theme I would suggest reinstalling all and upload our demo: https://woodmart.xtemos.com/ in this way, then you delete all that you do not need and create the content basing on existing blocks (that is much easier and quicker). You can find very detailed step by step instructions here: https://xtemos.com/documentation/woodmart/

    If you need any of our help, we will do our best to provide all assistance.

    Best Regards

    #318737

    sailingwave
    Participant

    ,Now liseen, i gave you admin access as you know and i this buy way of privet message i did this twice?hia
    please tell me why you are saying you did not get this i will then show proof?

    I also never said anyone changed anything you simply ARE NOT PAYING ATTENTION!
    are you saying you need access for a third time!!!”!

    #318738

    sailingwave
    Participant

    If i had known i could load a dummy site and then reversed my way out ni simply Have done this from the start and not had to bother anyone but this was not explained .

    #SUGESTION
    put this message in a welcome email!

    and please i think you need to slow down , no disrespect meant but do you have a big enough teem working with you i simply get the feeling you don’t.

    i will try your suggestion!

    regards Nick

    #318903

    Hello,

    We will take into consideration your suggestion.

    Our team is big enough, at the same time we have great deals of requests.

    Please describe your issue in a more specific way and if possible attach the screens it would help us process you request in quicker and more efficient way.

    If you have any questions please feel free to contact us.

    Best Regards

    #319421

    sailingwave
    Participant

    i have taken a brake and will now try to upload the demo, thanks for your time

    kind regards Nick

    #319505

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 11 posts - 1 through 11 (of 11 total)

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