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Contact for 7

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #31816

    MAYZEL
    Participant

    Why does this email keep going to the spam and not my inbox?

    #31826

    Artem Temos
    Keymaster

    Hi,

    Sorry, but this question is not related to our theme. Most likely, you have marked some emails from your website as “spam”. You can contact your hosting providers for help with this issue since mail function comes from the server.

    Regards

    #31835

    MAYZEL
    Participant

    ok thanks, one email actually came in to my inbox but only one
    Shall i comtact go daddy?

    #31841

    Artem Temos
    Keymaster

    Sorry, but we can’t help you with this problem since it doesn’t depend on our theme.

    #32236

    MAYZEL
    Participant

    My contact form goes to my inbox.

    But the person who fills out the form it goes to there spam?

    #32281

    Artem Temos
    Keymaster

    No, it shouldn’t go to spam. Any emails from your contact form should go to your inbox.

    #32354

    MAYZEL
    Participant

    they do to mine but the person that fills it out gets there confirmation of the ticket in there spam ive tried many emails. change the subject every thing.

    The receiver email address is [email protected] could this be read as spam?

    #32364

    MAYZEL
    Participant

    ive tried ninja form to and this is going this is going to my spam as well as the confirmation email to recipient

    #32380

    Artem Temos
    Keymaster

    Sorry, but we don’y know why it works wrong. Try to contact your hosting providers since mail functions is more related to your server. Maybe they can help you configure it correctly.

    #32393

    MAYZEL
    Participant

    i did they said its normally the subject. but i corrected that issue,
    its only the person that fills it out that gets the spam.

    well on ninja we both did.

    ill try you tube some clever mans solution

    #32440

    Artem Temos
    Keymaster

    OK, contact us if you will extra question regarding our theme.

    #33010

    MAYZEL
    Participant

    thanks

Viewing 12 posts - 1 through 12 (of 12 total)

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