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import base data

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • January 7, 2018 at 8:04 am #31882

    neenje
    Participant

    Hello,
    I can not import base data, show “import AJAX problem,
    How to deal with it?

    January 7, 2018 at 8:07 am #31883

    neenje
    Participant

    Hello,
    I can not import base data, show “import AJAX problem,
    How to deal with it?

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    January 7, 2018 at 8:25 am #31895

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    Could you please provide us your FTP and admin access first so we can check your configuration?

    Kind Regards
    XTemos Studio

    January 7, 2018 at 8:32 am #31896

    neenje
    Participant

    FTP

    January 7, 2018 at 8:41 am #31897

    neenje
    Participant

    Sorry, this account password is correct

    January 7, 2018 at 9:08 am #31901

    Artem Temos
    Keymaster

    We see that your website doesn’t work at all because of lack of PHP memory limit. We get this error Fatal error: Allowed memory size of 75497472 bytes exhausted
    You need to contact your hosting providers and ask to increase the following parameters:

    PHP memory limit to 256MB
    PHP post max size to 64MB
    PHP time limit to 300
    PHP max input vars to 5000
    Max upload size to 64MB

    and it would be better to update your MySQL version to 5.6

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Viewing 6 posts - 1 through 6 (of 6 total)