Home › Forums › WoodMart support forum › Custom JS not working

Custom JS not working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 7, 2018 at 2:01 pm #31915

    nahid
    Participant

    Hi,
    I am having an issue with my site. Custom JS not working that is available on the theme options. There are 2 boxes for adding custom JS but none of them seems working for me. I tried different ways but none of them are working. Please, check the following screenshots.

    http://prntscr.com/hx76xp
    http://prntscr.com/hx77bc
    http://prntscr.com/hx77js

    I have another question. Can the categories menu also be shown on the sticky menu? If so, please let me know how can I accomplish that. Please, check the following screenshot.
    http://prntscr.com/hx78x4

    January 7, 2018 at 3:56 pm #31931

    Artem Temos
    Keymaster

    Hello,

    Could you please send us your FTP access so we can check why the custom JS code is not working for you?

    Unfortunately, there is no option to add product categories menu to the sticky header in our theme yet. We hope to implement this functionality in the future.

    Thank you in advance.

    January 7, 2018 at 4:22 pm #31938

    nahid
    Participant

    For some reason FTP access not working so I am providing CPanel access.
    Note: I added few codes in the htaccess file to speed up the site. Could this be the reason for not working the JS? I don’t think so as Custom CSS is working fine.

    January 7, 2018 at 8:51 pm #31966

    Artem Temos
    Keymaster

    Sorry, but we can’t troubleshoot the problem via the cpanel. Are you able to contact your hosting providers and ask for the correct FTP access?

    January 8, 2018 at 9:04 am #31996

    nahid
    Participant

    OK

    January 8, 2018 at 10:02 am #31998

    nahid
    Participant

    If not working. Use this hostname. (private content)

    January 8, 2018 at 1:35 pm #32046

    Artem Temos
    Keymaster

    It doesn’t work because of some of your optimization plugins installed. It removes this code completely. Try to disable them and check how it works.

  • Author
    Posts

Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)