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The purchase code is invalid. Where can I get my purchase code?

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  • #319883

    Tawhidul Shehzad
    Participant

    I used this theme in another place. But I did not use it. I had left that site because there was a hosting problem. Now, I want to activate this theme where the new theme is installed. But every time I give a purchase code, it says The purchase code is invalid. Would you please help me? It is very urgent. I don’t remember if I removed the theme from where I first used it. Is that why the purchase code isn’t working? Where I first use the theme, how can I remove the theme from that site?

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    #319901

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check your ThemeForest account is there a site assigned to the purchase code? Is the link you provide in the private area new or old?

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)