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form is not displayed correctly

Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 21, 2021 at 5:40 am #319916

    TRINAMICS.CM
    Participant

    Hello, the Elementor Pro form is no longer displayed correctly. Apparently the Woodmart theme overwrites some stylesheet. If I change the theme to a standard theme, the form is displayed correctly again.

    Website: https://midgards-messer-shop.com/kontakt

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    September 21, 2021 at 9:01 am #319993

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue. If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    If the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Kind Regards

    September 21, 2021 at 9:13 am #319999

    TRINAMICS.CM
    Participant

    Hi I am the admin on the site, I have all the plugins and on and off it is because of the theme Woodmart

    September 21, 2021 at 12:07 pm #320049

    Luke Nielsen
    Keymaster

    Hello,

    Please provide login access for your site’s WordPress admin panel, so we can log in and check the issue on your side

    Kind Regards

    September 21, 2021 at 2:44 pm #320083

    TRINAMICS.CM
    Participant

    ok

    September 22, 2021 at 9:31 am #320236

    Luke Nielsen
    Keymaster

    Hello,

    In order to display the contact form correctly, go to Theme Settings -> Performance -> disable the “Load Elementor optimized CSS” field, this option has disabled the base CSS style from our theme.

    https://monosnap.com/file/mWPI8UBytanehpjfGgLwhFjDtACWO0

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)