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Add to Cart / Mobile

Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 28, 2021 at 1:11 pm #321705

    mrgeek
    Participant

    Greetings,

    Iam having an issue with the add to cart on mobile devices mostly . My website include 2 languages GR/EN . When i add something on the cart , sometimes the sidebar(basket) its showing the product sometimes it doesnt . When the product is shown correctly on basket , when i go back it seems that it dissapread from the basket instead of showing 1 item to card it shows 0 . Basically the behaviour on add to card on mobile devices in both languages is strange .

    Currently iam working on a staging environment .

    September 28, 2021 at 3:00 pm #321747

    Luke Nielsen
    Keymaster

    Hello,

    Please, check how it works in your default theme. If the cart works badly like in your theme, then it is a problem with WooCommerce.

    Kind Regards

    September 28, 2021 at 3:59 pm #321758

    mrgeek
    Participant

    It works simillar, sometimes the items in the cart are dissapread. I thought that might be cause from wp-rocket. Is there any documentation for the best wp-rocket and woodmart theme settings to improve performance?

    September 28, 2021 at 4:02 pm #321760

    mrgeek
    Participant

    Basically there is a problem with the english version, when you add items to your cart from categories etc and then you move back to homepage the items in card doesnt appeared . Can you please take a look? (on mobile)

    September 29, 2021 at 2:42 pm #322057

    Luke Nielsen
    Keymaster

    Hello,

    If in the default theme the cart works similarly, this means it’s not a problem with our theme.

    Probably, it’s a problem with the “WPML” plugin, please, try to contact their support team.

    Kind Regards

    September 29, 2021 at 4:06 pm #322072

    mrgeek
    Participant

    But its like the basket is getting updated when you add a product , but when you go back it doesnt show the products in basked like it doesnt update the basket item count .

    September 29, 2021 at 4:09 pm #322073

    mrgeek
    Participant

    It has strange behaviour, if you try it on mob and refresh it while its refreshed its showing you the correct item count when the refresh finishes it shows the wrong one (the old one)

    September 29, 2021 at 5:39 pm #322086

    mrgeek
    Participant

    It seems that i might have sorted it out

    September 30, 2021 at 12:12 pm #322273

    Luke Nielsen
    Keymaster

    Hello,

    We are glad that your issue has been resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time.

    Kind Regards

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