i lost all my icons…

This topic has 20 replies, 3 voices, and was last updated 3 years, 2 months ago by Artem Temos.

Viewing 21 posts - 1 through 21 (of 21 total)

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September 28, 2021 at 8:47 pm #321792

editorx
Participant

suddenly i lost all my icons…fully website…

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September 28, 2021 at 11:20 pm #321809

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

Best Regards

September 29, 2021 at 4:16 am #321834

editorx
Participant

its work fine …i checked domain is perfect..i couldnt find any thing wrong there…may be some other error….could check

September 29, 2021 at 5:41 am #321839

editorx
Participant

screen

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September 29, 2021 at 6:04 am #321851

editorx
Participant

i saw this error

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September 29, 2021 at 9:08 am #321927

Elise Noromit
Member

Hello,

Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

Best Regards

September 29, 2021 at 9:30 am #321938

editorx
Participant

Plugin can able to deactivate…

☺️

September 29, 2021 at 1:17 pm #322032

Elise Noromit
Member

Hello,

Please check how your site works now. You have inserted no valid values in the Theme Settings.

Now everything should work.

If you have any questions please feel free to contact us.

Best Regards

September 30, 2021 at 3:18 am #322129

editorx
Participant

now work all my icon perfect..

but now am facing loading speed too slow..( i mean when i was editing i need to wait every action) i have try for example in slider revo…even coulnt load…theme setting also….

could able to check

September 30, 2021 at 8:52 am #322218

Artem Temos
Keymaster

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

September 30, 2021 at 9:40 am #322228

editorx
Participant

Probleme i have notic in woodmart theme…

In theme builder if i want to change font even get slow…
And i work from Switzerland…soo there is no issue with internet speed

September 30, 2021 at 9:48 am #322230

editorx
Participant

I didnt install any 3 party plugin or nothing…but even ..to work with theme is slow..take time to load the content…ect…

September 30, 2021 at 12:03 pm #322265

Artem Temos
Keymaster

You are talking about backend speed that our theme doesn’t influence. Could you please check how it works with the default theme to see if there is any difference?

September 30, 2021 at 1:14 pm #322300

editorx
Participant

Yes backend from theme is slow….

September 30, 2021 at 1:24 pm #322302

Artem Temos
Keymaster

If it is slow even with the default theme then it is not caused by our theme. Probably, you have some problems with installed plugins or with the hosting provider.

September 30, 2021 at 1:44 pm #322315

editorx
Participant

No…i check with default theme ..its work good…and before woodmarkt theme also work well…from the problem icon disappear…after is slow

September 30, 2021 at 1:46 pm #322318

Artem Temos
Keymaster

We just tested your website and see that it is very fast on the backend. Where exactly we can see the speed problem?

October 1, 2021 at 11:09 am #322527

editorx
Participant

i have just notic…slider revolution plugin is soo slow….tooo…

then what i did…i just activate astra theme and try…work as normal….

could able slove this proble too

October 1, 2021 at 11:11 am #322530

Artem Temos
Keymaster

What exactly in Slider revolution is slow? Would you be so kind and record a video for a better understanding?

October 1, 2021 at 12:06 pm #322555

editorx
Participant

Hello…

I have findout problem…. Thanks

October 1, 2021 at 12:24 pm #322559

Artem Temos
Keymaster

Great, we are glad that you sorted it out!
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