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This topic has 15 replies, 4 voices, and was last updated 3 years, 2 months ago by Artem Temos.

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September 30, 2021 at 10:29 pm #322390

leosef
Participant

Hello! Got smal problem with the thumbnail, wont show on any producet. I’m using dropshipping, so i’m importing all the items from a website.

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September 30, 2021 at 11:12 pm #322415

Elise Noromit
Member

Hello,

I am afraid you will have to upload images to the Media library and then add them to the products.

If you have any questions please feel free to contact us.

Best Regards

September 30, 2021 at 11:16 pm #322418

leosef
Participant

The picuters are already on there (media library), all the pictures are imported on the products

October 1, 2021 at 7:13 am #322467

Luke Nielsen
Keymaster

Hello,

Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

If the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

Kind Regards

October 1, 2021 at 7:35 am #322473

leosef
Participant

Uploading on private area.

October 1, 2021 at 7:37 am #322476

leosef
Participant

Forgot to give website.

October 1, 2021 at 11:12 am #322532

Luke Nielsen
Keymaster

Hello,

Please, try to disable the “Woosa – VidaXL dropshipping for WooCommerce” plugin or some option from this plugin that disables images from the product.

https://monosnap.com/file/foErzPf3cNZLjR1nK8roJajkwSCBk2

Kind Regards

October 1, 2021 at 11:24 am #322538

leosef
Participant

I tried that. The images shows like this. But I need to have this plugin activated for the dropshipping to work. What setting can I do for the plugin to not work?

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October 1, 2021 at 11:47 am #322542

Artem Temos
Keymaster

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

October 1, 2021 at 12:16 pm #322557

leosef
Participant

It works with twentytwenty. I attached picture

October 1, 2021 at 12:24 pm #322560

Artem Temos
Keymaster

Hi,

Could you please reupload your screenshots in a size smaller than 2MB? Or upload it to some cloud service like Dropbox or Google Drive.

Thank you in advance

October 1, 2021 at 12:29 pm #322564

leosef
Participant

Here is the Link https://pasteboard.co/l28UZe4JsBC0.jpg

October 1, 2021 at 12:56 pm #322570

leosef
Participant

Seems that there are issues with the Woodmart theme. As soon as I change theme it works.

October 1, 2021 at 2:31 pm #322583
Artem Temos
Keymaster
Hello,

Please try to add this code to the functions.php of the child theme:
```
add_action( 'init', function() {
	add_action( 'woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10 );
	remove_action( 'woocommerce_before_shop_loop_item_title', 'woodmart_template_loop_product_thumbnail', 10 );
}, 1100 );
```
Best Regards
October 1, 2021 at 3:22 pm #322594

leosef
Participant

Thanks! It works perfect now!

October 4, 2021 at 6:03 am #322851

Artem Temos
Keymaster

Great, you are welcome!
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