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Subtotal price for product incorrect

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  • #323645

    distudios
    Participant

    We are using a custom t-shirt designer for our website. If we add the same item twice, the price of all the products with the same name (but a different design) will be changed to the last made t-shirts price. The subtotal the customer needs to pay is still correct but the price of the product is shown incorrectly. This didn’t happen on our old site with a different theme. I’ll attach some screenshots so you can see what’s happening. In the first screenshot you see me add the first t-shirt (with the small text) and it should be priced 10.49 and the 2nd t-shirt should be priced 20.49 but the first shirts price is also changed to 20.49 while the total price is still correct (i put a circle around the total price you need to look at).

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    #323747

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    What was your previous theme? Perhaps the old theme had special customization. Did you test it on the Storefront theme? Please check how it works on the Storefront and let us know.

    Best Regards

    #323885

    distudios
    Participant

    We have noticed this behaviour in the storefront theme, so it might be a problem with the editor plugin. Still it’s weird this is only happening on the new site when we use the same editor plugin. Our old theme is named: the-flavour

    #323921

    Hello,

    Does the plugin work correctly on the Storefront theme or the same way as WoodMart? The builder plugin does not influence that.

    Best Regards

    #323946

    distudios
    Participant

    Yes, it works the same in storefront as woodmart

    #324034

    Hello,

    Please contact the plugin support, it means that theme doesn’t not influence the plugin performance and there is no conflict.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)