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The burger menu does not open

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    Posts
  • October 8, 2021 at 12:30 pm #323968

    Jimmy
    Participant

    Hello,
    The burger menu does not open when I click on it whether I am logged in or not.
    do you have a solution please?
    thank you

    October 8, 2021 at 3:39 pm #324004

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    October 8, 2021 at 4:14 pm #324016

    Jimmy
    Participant

    ok it was the Elementor header & footer plugin that blocked the display
    thank you

    October 9, 2021 at 1:20 pm #324107

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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