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Problem with Color Variation on Product Page

Viewing 14 posts - 1 through 14 (of 14 total)
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  • October 13, 2021 at 9:54 am #324868

    [email protected]
    Participant

    Hello.

    Color variation seems broken on a specific product on the Product Page.
    This only happens on a specific product.
    The other products seem ok.

    Link of the product is this:
    https://www.panoramixsport.gr/%CF%80%CF%81%CE%BF%CF%8A%CF%8C%CE%BD/%ce%b1%ce%bd%ce%b4%cf%81%ce%b9%ce%ba%ce%ae-%ce%bc%cf%80%ce%bb%ce%bf%cf%8d%ce%b6%ce%b1-klamath-range-ii-half-zip-fleece-2/

    Link of the website: https://www.panoramixsport.gr/

    Product Name: Ανδρική Μπλούζα Klamath Range™ II Half Zip Fleece

    See attachment to understand the problem.
    I cannot chosse which color I want to order.

    Why is this happening?

    Attachments:
    You must be logged in to view attached files.
    October 13, 2021 at 12:27 pm #324916

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

    October 13, 2021 at 12:37 pm #324920

    [email protected]
    Participant

    I did but it did not work.

    I already gave you access with password and username.

    October 13, 2021 at 1:28 pm #324947

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are using an old version of the Theme.

    Please update the Theme and Recommended plugins to the latest versions then check back.

    Regards.
    Xtemos Studios.

    October 13, 2021 at 1:36 pm #324948

    [email protected]
    Participant

    I just updated.

    I did not change

    October 13, 2021 at 4:02 pm #324970

    [email protected]
    Participant

    Any news?

    October 14, 2021 at 6:32 am #325070

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and checked the product you have added the Low stock threshold for the variations and the attribute slugs are in greek.

    Screenshot for Clarification: https://gyazo.com/4c1ebd78b2c0ae890f4e6a21e6385926

    Please try disabling the low stock threshold for the variations.

    And all the attribute’s slugs should be written in Latin letters only, not in greek. You will have to delete the incorrect attributes and create them again.

    Regards.
    Xtemos Studios.

    October 14, 2021 at 6:35 am #325076

    [email protected]
    Participant

    My website is Greek. Why should I write Variations in English?
    My shop cannot opperate in a different language.
    That will be a big problem for my customers.

    October 14, 2021 at 8:07 am #325101

    [email protected]
    Participant

    Now that I activated all the plugins again, there are some serious issues with the website.

    For example see the shop page.
    Its broken.

    Attachments:
    You must be logged in to view attached files.
    October 14, 2021 at 8:10 am #325103

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    By default, WooCommerce attribute , categories slugs don’t support non-latin characters. You have to write them in Latin characters.

    Regards.
    Xtemos Studios.

    October 14, 2021 at 8:25 am #325106

    [email protected]
    Participant

    1) I disabled the low stock threshold.
    2) I made variations again from scratch

    Nothing works.

    Also, it still works on the most products. The problem appears only on a few products.
    Even if I use greek or English characters.

    I use greek characters on 5 different eshops with Woodmart with no problem.

    What is the problem here?
    Why is it still not working properly?

    On product with title: “Men’s Blouse Klamath Range™ II Half Zip Fleece”
    colors Grill and Black are fully completed but still it does not work.

    October 14, 2021 at 10:43 am #325137

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You still haven’t changed the Slugs of the attributes and categories.

    I have changed the slug of attributes to English and assigned the product to the default category WooCommerce and the variations are working now.

    Screenshot for Clarification: https://gyazo.com/d8fbe24e36694577266fb0e7068f8219

    Regards.
    Xtemos Studios.

    October 14, 2021 at 11:28 am #325155

    [email protected]
    Participant

    Oooh now I understood what you meant.

    Problem solved thanks

    October 14, 2021 at 11:44 am #325160

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day :-)

    Topic Closed.
    Best Regards.

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