Display widget does not appear after add to cart

This topic has 5 replies, 2 voices, and was last updated 3 years ago by Elise Noromit.

Viewing 6 posts - 1 through 6 (of 6 total)

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October 18, 2021 at 3:40 pm #326060

shweta
Participant

Hi,

Settings>Shop>Action after add to cart> Display widget is selected. But is does not appear. Instead a green notification from the bottom appears.

Can you plesae fix this?

PS I have read many tickets and you have requested access if the option is enabled. So sharing private content along.

October 19, 2021 at 12:04 am #326123

Elise Noromit
Member

Hello,

When I try to check the theme version, I cannot do that: https://gyazo.com/a50170efc12f02d0be04eead352880ec

Please update WordPress, and deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

October 19, 2021 at 5:55 am #326140

shweta
Participant

I disable the white label in theme option an now it is visible. https://prnt.sc/1woxd78

October 19, 2021 at 5:58 am #326144

shweta
Participant

Plugin deactivation has been tested already as suggested by you in other tickets raised by other users. However, it does not solve the issue.

October 19, 2021 at 6:10 am #326146

shweta
Participant

It is resolved. I deleted the old theme…previous version of Woodmart. Error resolved. Thanks.

October 19, 2021 at 8:52 am #326180

Elise Noromit
Member

We are glad the issue has been resolved. If you have any questions please feel free to contact us.

Wish you a wonderful day!
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