Home › Forums › WoodMart support forum › Slider thumbniles in Single Product (variation colors with UNI-CPO)

Slider thumbniles in Single Product (variation colors with UNI-CPO)

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • October 19, 2021 at 7:49 am #326167

    marinigerardi
    Participant

    Hello With Woodmart I have installed the Uni-Cpo plugin, and it works quite well, but it gives me a serious problem with the thumbnail slider in the single product. When I change the colours of a product this works only with the first image of the slider, if I go on the second image of the slider the change of colours in the CPO doesn’t work any more. Please help me because I’ve finished the whole site and the products and I can’t change theme or plugin now.
    Ps: Is it possible to change the automatic rewind (and go to the first image) of the slider once you click holes from the slider.
    Please help me to solve this.

    Attachments:
    You must be logged in to view attached files.
    October 19, 2021 at 11:55 am #326244

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a link to your website where we can see this issue? Provide us with your admin access also.

    Kind Regards

    October 19, 2021 at 2:12 pm #326317

    marinigerardi
    Participant

    I send you admin acces

    October 19, 2021 at 2:20 pm #326318

    Artem Temos
    Keymaster

    It looks like this custom plugin is not compatible with our theme custom product gallery. It relies on default WooCommerce CSS classes and since our theme customized the default WooCommerce gallery it has different HTML and CSS structures. Sorry, but we don’t have a fix for this. You can try to contact plugin developers for help on this matter.

    October 19, 2021 at 10:25 pm #326399

    marinigerardi
    Participant

    Good evening, Your Woodmart theme is sold as a woocommerce theme and has woocommerce integrated, why does it not work with the uni-cpo plugin which is 100% compatible with woocomerce. With the woocomerce theme this plugin is 100% working, it is not the woocomerce issue but the woodmart product gallery. Can’t you give me a css or java code to insert so that it can work. I don’t know if you have seen it but the single product gallery is not working.
    I also asked the plugin people but they tell me the same thing that you can fix it.

    October 20, 2021 at 6:12 am #326474

    Artem Temos
    Keymaster

    Our theme is compatible with almost all WooCommerce official plugins. But there are always some exceptions, unfortunately. We would be happy to help but such customizations are out of our theme support scope.
    We recommend you don’t use this plugin and use our theme variations swatches instead. https://xtemos.com/docs/woodmart/variable-products-swatches/
    Otherwise, we can return your money back if you are not satisfied with the theme.

    October 20, 2021 at 10:29 am #326559

    marinigerardi
    Participant

    If you can not solve the problem I prefer to receive a refund, so I buy another theme that is compatible with the plugin, because I have already loaded all the attributes, and so I can not do it all over again.
    You kindly give me my money back.
    Thanks

    October 20, 2021 at 11:21 am #326574

    Artem Temos
    Keymaster

    No problem, you can request a refund here and we will approve it asap https://themeforest.net/refund_requests/new

    October 26, 2021 at 7:41 am #327585

    marinigerardi
    Participant

    Good morning, one last question. Is possible that the thumbnails in the single product open in pop-up that instead in the window of the product?

    October 26, 2021 at 8:56 am #327603

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your question in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

    Thank you in advance.

    October 27, 2021 at 8:35 am #327872

    marinigerardi
    Participant

    Hi, by default when you select the thumbnail the slide opens on the slider (see Attachment 1-slider), but I need the thumbnail to open in Pop-up (see Attachment 2-Pop UP). Please can you help me solve this?

    Attachments:
    You must be logged in to view attached files.
    October 28, 2021 at 6:24 am #328094

    Artem Temos
    Keymaster

    Hello,

    Sorry, but the thumbnails gallery can be used only as a navigation for the main slider. The popup is opened only when you click on the main image.

    Kind Regards

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)