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Ajax issue

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  • October 19, 2021 at 2:43 pm #326330

    danine1
    Participant

    Hi, when importing the base import dummy content it took a long time, the import finished but it theme gave me a warning about AJAX and told me to contact you.

    Also, when trying to complete the woocommerce checkout process, it will not go to the confirmation page, I keep getting a spinner. Can you help me please?

    October 19, 2021 at 2:48 pm #326334

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    October 20, 2021 at 8:28 am #326508

    danine1
    Participant

    Okay, thank you for the help. Also I am getting this error in the woocommerce logs:

    2021-10-19T08:48:08+00:00 CRITICAL Uncaught Exception: The from and to URL’s must be valid URL’s in /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Importversion.php:836
    Stack trace:
    #0 /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Importversion.php(794): WOODMART_Importversion->wpb_replace_urls(‘http://dummy.xt…’, ‘/wp-content/upl…’)
    #1 /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Importversion.php(171): WOODMART_Importversion->replace_db_urls()
    #2 /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Import.php(343): WOODMART_Importversion->run_import()
    #3 /home/site/wwwroot/wp-includes/class-wp-hook.php(303): WOODMART_Import->import_action(”)
    #4 /home/site/wwwroot/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)
    #5 /home/site/wwwroot/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
    #6 /home/site/wwwroot/wp-admin/admin-ajax.php(187): do_action(‘wp_ajax_woodmar…’)
    #7 {main}
    thrown in /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Importversion.php in Zeile 836

    I deactivated a mailer plugin that seems to have caused the confirmation page not showing issue. I deactivated and reactivated all other plugins and they dont seem to be interfering. However the process is slow generally and I would really appreciate it if you could take a look and see if anything obvious to you is wrong.

    October 20, 2021 at 9:26 am #326539

    Artem Temos
    Keymaster

    There is some problem with your website URLs configuration. It is caused by the custom code in your wp-content.php file https://take.ms/OEqq1
    Try to remove that code and set a correct URL via Dashboard -> Settings -> General.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)