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My customer is not receiving a confirmation message for purchases

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 11, 2018 at 3:44 am #32705

    saltyham
    Participant

    Not sure if its on woodmarts end but just wondering if you know how to solve this issue or not

    January 11, 2018 at 7:56 am #32737

    Artem Temos
    Keymaster

    Hello,

    This functionality comes with WooCommerce plugin and can’t be caused by our theme. But most likely, the problem is somewhere in your server configuration. It seems that it doesn’t send emails at all. Try to contact your hosting providers for help in this question.

    Kind Regards

    January 11, 2018 at 11:56 pm #33055

    saltyham
    Participant

    Thank you. iv figured it out.

    January 12, 2018 at 7:11 am #33076

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution.

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Viewing 4 posts - 1 through 4 (of 4 total)

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