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Error 403

Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 22, 2021 at 6:04 pm #327051

    Lusotrato
    Participant

    I’ve imported a woodmart demo, but every time I try to make a change to the home page generates the 403 Error.
    The same happens at some HTML blocks.

    October 22, 2021 at 7:14 pm #327055

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    October 22, 2021 at 7:26 pm #327056

    Lusotrato
    Participant

    Ok, confirm the permission for plugins deactivation. Tks

    October 24, 2021 at 1:08 pm #327234

    Elise Noromit
    Member

    Hello,

    The reason is the AJAX requests are blocked https://prnt.sc/1x81nif

    Please contact your support team.

    If you have any questions or need our further help, please contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)