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Fatal Error undefined function is_shop()

Viewing 13 posts - 1 through 13 (of 13 total)
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  • August 29, 2016 at 8:03 pm #3272

    dhsllc
    Participant

    Hi there, I love this theme! It’s been incredibly easy to setup and customize. Our new site looks amazing (edventureslab.com).

    The problem we are having is adding new users. Each time we add a new author, administrator or anyone, when they click on the link to log into their WordPress account, the get a fatal error.

    Here’s the error:

    Fatal error: Call to undefined function is_shop() in ../public_html/wp-content/themes/basel/inc/classes/Layout.php on line 109

    Not finding solutions. Please help.

    August 29, 2016 at 8:27 pm #3274

    Artem Temos
    Keymaster

    Hello,

    Thank you for contacting us. We are very happy that you are satisfied with Basel 🙂

    Could you please provide us your admin access and link to the page where we can see this problem?

    Regards

    August 29, 2016 at 8:30 pm #3275

    dhsllc
    Participant

    If I set you up as an admin, you’ll experience exactly the error every new user is experiencing. Is there an email address I can use?

    August 29, 2016 at 8:31 pm #3277

    Artem Temos
    Keymaster

    Just place login and password to the Private Content field.

    August 30, 2016 at 3:55 pm #3302

    dhsllc
    Participant

    Hi there, I provided the info requested but haven’t heard back. Any update on this?

    August 30, 2016 at 4:29 pm #3308

    Artem Temos
    Keymaster

    Hello,

    Where did you provide the info? We don’t see it in the topic. Try to send it again.

    August 30, 2016 at 4:36 pm #3312

    dhsllc
    Participant

    Hi there, info provided in private.

    August 30, 2016 at 4:53 pm #3315

    Artem Temos
    Keymaster

    Thank you. We entered your site and see the error. We will try to find the solution ASAP.

    August 30, 2016 at 5:00 pm #3316

    Artem Temos
    Keymaster

    As a workaround try to replace the following line of code in the file inc/woocommerce.php

    if ( in_array( 'woocommerce/woocommerce.php', apply_filters( 'active_plugins', get_option( 'active_plugins' ) ) ) ) {

    with this one

    if ( function_exists( 'is_shop' ) && in_array( 'woocommerce/woocommerce.php', apply_filters( 'active_plugins', get_option( 'active_plugins' ) ) ) ) {

    August 30, 2016 at 8:23 pm #3322

    dhsllc
    Participant

    I made the suggested change but still receive a fatal error.

    Fatal error: Call to undefined function is_shop() in /home/edventureslab/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/include/class-tm-extra-product-options.php on line 816

    Is this a theme or plugin issue?

    August 30, 2016 at 8:41 pm #3324

    Artem Temos
    Keymaster

    Now it is woocommerce-tm-extra-product-options plugin’s error. Try to disable it or contact their developers for help.

    August 30, 2016 at 9:13 pm #3327

    dhsllc
    Participant

    Ok, will do. Thanks for your help.

    August 31, 2016 at 4:51 am #3334

    Artem Temos
    Keymaster

    You are welcome 🙂

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