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Website Styles Get Reset When I Edit Footer or Header

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  • #328006

    papadisco
    Participant

    I have purchased the theme and while I’m editing the footer or header, the whole theme’s demo styling gets reset. This includes all the icons (menu drop down icon, pop up close icon, etc) fonts and colours. Please help me to fix this and I really don’t wanna have this messing up my working once I actually start developing the website!

    I’m still at the initial website setup process and tried editing the footer and header for starters. Then this whole thing went to shit by resetting. I tried reinstalling WordPress + theme couple of times and its still the same.

    #328038

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    #328040

    papadisco
    Participant

    check the information mentioned below in the private section

    #328085

    papadisco
    Participant

    has this been fixed??

    #328092

    Artem Temos
    Keymaster

    Hello,

    Check if you have a correct URL set in Dashboard -> Settings -> General. It should start with HTTPS if you are using an SSL certificate on your website. Then go to Theme Settings and resave them. If it doesn’t help, please, provide us your admin access so we can check.

    Kind Regards
    XTemos Studio

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Viewing 5 posts - 1 through 5 (of 5 total)

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