Home › Forums › WoodMart support forum › Emails placed orders not sending, also for contactform › Reply To: Emails placed orders not sending, also for contactform
Elise Noromit
Hello,
Thank you very much for choosing our theme and for your warm feedback.
Let’s now go through all your issues:
1. Emails
If I order a product it looks like everything works fine. But I never receive any emails about my order. There should be some confirmation. I added all the necessary forms in Woocommerce. But for some reason, they are not sending out. I do see the orders in Woocommerce —> orders. So they are placed.
Please contact host support as our theme does not influence the mail sending.
2. Contactforms
Same with the contact form. I used contactformulier 7 on this page:
https://spine-store.com/contact/
It says successfully send. But I never receive any form in my mail. I used Gmail to check. Its also not in the spamfolder. Usually a test from contact form 7 works fine with my Gmail account.
If the contact form does not work either it is a server configuration issue for sure.
But I also get an error on the Woocommerce home menu: See Woocommerce –> Home
Please provide the page URL and steps on how I can see it.
4. Register
It is not possible to register a new account.
Please configure showing the Register block in Woocommerce > Settings > Account and Privacy.
5. Categorie images homepage – Is it possible to not get this resized image?
Neither WoodMart theme or any other WordPress theme influence that, unfortunately, try to upload bigger images
6. Mobile menu close
Is it possible to have a “X Close”
To add the “Close” button there, add the following code to the file woodmart/inc/template-tags.php http://prntscr.com/uxid83
echo '<div class="widget-heading"><a href="#" class="close-side-widget wd-cross-button wd-with-text-left">Close</a></div>';
and put this code to the Custom JS section on document ready in Theme Settings
jQuery('.mobile-nav .close-side-widget').on('click', function(){
jQuery('.mobile-nav').removeClass('act-mobile-menu');
jQuery('.woodmart-close-side').removeClass('woodmart-close-side-opened');
jQuery('.mobile-nav .searchform input[type=text]').blur();
});
If the code does not work, try this one:
jQuery('.mobile-nav .close-side-widget').on('click', function(){
jQuery('.mobile-nav').removeClass('act-mobile-menu');
jQuery('.wd-close-side').removeClass('wd-close-side-opened');
jQuery('.mobile-nav .searchform input[type=text]').blur();
});
If you have any questions please feel free to contact us.
Best Regards