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Image carousel links

Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 2, 2021 at 5:23 pm #329253

    therugs
    Participant

    Hi,

    I have created an image carousel and assigned custom links to each image as you can see in the screenshot. However, when clicking on images, nothing happens. What’s the issue here?

    Thanks

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    November 2, 2021 at 6:00 pm #329266

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    November 3, 2021 at 8:49 am #329342

    therugs
    Participant

    Hi, Thanks for the quick reply. Would it be possible to do testing at a particular time?

    Thanks

    November 3, 2021 at 9:41 pm #329476

    Elise Noromit
    Member

    Hello,

    Please advise the best time for testing and time zone. Alternatively, you can clone and move your site to a staging platform where we can check without any influence on the live site.

    If you have any questions please feel free to contact us.

    Best Regards

    November 4, 2021 at 3:08 pm #329651

    therugs
    Participant

    Hi, I have created a staging of the website.

    November 4, 2021 at 9:34 pm #329693

    Elise Noromit
    Member

    Hello,

    Please replace the Image gallery from WP bakery page builder for the Image gallery by WoodMart: https://gyazo.com/cb03374ef16b771f238cd696096b940a and let us know if the problem persists.

    Best Regards

    November 5, 2021 at 10:42 am #329771

    therugs
    Participant

    Thanks, the issue is fixed now.

    November 6, 2021 at 7:54 pm #329985

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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