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Why My product category menu view Double ??

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • November 9, 2021 at 6:57 am #330389

    perfectbuybd
    Participant

    My product category show double as you see in the image. And give me documentation or video about my product category menu.
    Note: I delete the icon of the product category from my media & that’s not a problem.

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    November 9, 2021 at 9:05 am #330418

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    This Error is fixed in the Hotfix update of the Theme. Please make sure that you are using the latest version of the theme and woodmart core plugin.

    Best Regards

    November 9, 2021 at 11:02 am #330446

    perfectbuybd
    Participant

    After updating plugins My website is completely broken and then I contact Namecheap hosting live-chat. They are unable to resolve this issue.They said that it is theme issue.
    Now Help me

    November 9, 2021 at 12:12 pm #330480

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and provide the admin panel login details of the website.

    Best Regards

    November 10, 2021 at 4:23 am #330625

    perfectbuybd
    Participant

    What happened to my website ?? why was my website crushed? Does it happen for the update issue ???
    Also, my category menu shows double again????

    November 10, 2021 at 7:53 am #330659

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and provide the admin panel login details of the website.

    Best Regards

    November 10, 2021 at 7:56 am #330661

    perfectbuybd
    Participant

    Please check it

    November 11, 2021 at 6:05 am #330964

    perfectbuybd
    Participant

    Hey, I am a problem for several days with my category menu. Aren’t you solve this problem???

    November 11, 2021 at 6:36 am #330975

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The issue seems to be with caching on your website.

    Screenshot for Clarification: https://gyazo.com/b7dac417dbcdfd5ee86db45127e29f3c

    Please disable server caching and remove browser cache and check back.

    Because it is working on my testing website:
    https://www.wolmart.test.aizaz.jawadrizvi.com/

    Best Regards

    November 11, 2021 at 6:59 am #330979

    perfectbuybd
    Participant

    I clear my browser cache and the server cache still, this problem is visible… What the fuck support do you provide ???

    November 11, 2021 at 7:22 am #330987

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have rechecked your website and all category icons are missing on your website.

    Screenshot for Clarification: https://monosnap.com/file/BvOvIuRtaooVxXmqqdX1rLYJuBmyZ5

    Please edit each category and add the icons correctly then check back.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)