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Header builder not working on new install

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  • November 9, 2021 at 4:48 pm #330548

    aldeavip
    Participant

    Hey we cant access the header builder (aka it’s just a blank box) – see attached screenshot.

    Any ideas?

    Thanks

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    November 9, 2021 at 6:59 pm #330580

    aldeavip
    Participant

    bump

    November 9, 2021 at 7:37 pm #330584

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    November 9, 2021 at 10:48 pm #330604

    Elise Noromit
    Member

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)